21 Casino | £500 Welcome Bonus + 70 Free Spins & 5000+ Games
Looking for a trusted online casino with thousands of games and generous rewards? 21 Casino brings you over 5,000 slots and live dealer tables, backed by a Malta Gaming Authority license. Your welcome package includes a 100% bonus up to £500 plus 70 free spins on Book of Dead, with daily promotions and an exclusive VIP program for high rollers.
The platform partners with leading providers like NetEnt, Evolution Gaming, and Pragmatic Play to deliver everything from classic slots to live blackjack. Withdrawals process within 24-48 hours via 15+ payment methods, and customer support operates around the clock through live chat and email.
Main Details
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Quick Specs |
Details |
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License |
Malta Gaming Authority (MGA/CRP/237/2013-05) |
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Operator |
21 Heads Up Limited (White Hat Gaming) |
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Welcome Bonus |
100% up to £500 + 70 Free Spins |
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Minimum Deposit |
£10 |
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Withdrawal Time |
24-48 hours |
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Payment Methods |
Visa, Mastercard, PayPal, Skrill, Neteller, Bank Transfer, Paysafecard |
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Game Count |
5,000+ titles |
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Support |
24/7 Live Chat, Email, Phone (+46812411401) |
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Mobile |
Responsive browser-based platform |
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Currencies |
GBP, EUR, USD, SEK, NOK |
Pros and Cons
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Pros |
Cons |
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Over 5,000 games from top providers |
40x wagering requirement higher than some competitors |
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Malta Gaming Authority license ensures fair play |
£15 minimum deposit for welcome bonus (standard £10) |
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24/7 customer support via live chat and phone |
VIP program invite-only, not publicly accessible |
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Fast e-wallet withdrawals within 24-48 hours |
Maximum £5 bet during bonus wagering |
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Multiple payment methods including PayPal |
Table game contributions to wagering unclear |
Welcome Bonus and Promotions
New players unlock a 100% match bonus up to £500 on their first deposit, giving you double the funds to explore the game library. No promo code required — the bonus activates automatically when you make your qualifying deposit. Alongside the cash match, you receive 70 free spins on Book of Dead, one of the most popular slots in the catalog.
The minimum deposit to claim this offer stands at £15, slightly higher than the standard £10 deposit requirement. You'll need to wager 40 times the combined total of your deposit and bonus before withdrawing any winnings. For example, deposit £100 and receive a £100 bonus, meaning you must wager £8,000 (£200 x 40) to meet the playthrough requirement.
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Bonus Terms |
Details |
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Match Percentage |
100% |
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Maximum Bonus |
£500 |
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Free Spins |
70 on Book of Dead |
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Minimum Deposit |
£15 |
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Wagering Requirement |
40x (deposit + bonus) |
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Maximum Bet |
£5 per spin |
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Eligible Games |
Slots, table games (check contributions) |
Keep your bets at or below £5 per spin while clearing the wagering requirement. Exceeding this limit can void your bonus and associated winnings. Slot games contribute 100% toward wagering, while table games like blackjack and roulette contribute less or not at all.
VIP Program Information
Beyond the welcome package, 21 Casino operates an invite-only VIP program for consistent players. VIP members gain access to personal account managers who handle bonus requests and priority withdrawals. Higher withdrawal limits let you cash out larger amounts per transaction, reducing wait times for significant wins.
Game Selection at 21 Casino
The game library houses over 5,000 titles spanning video slots, progressive jackpots, live casino tables, and classic table games. Video slots dominate the collection with themes ranging from ancient mythology to modern pop culture. Popular titles include Book of Dead, Starburst, Reactoonz, and Rise of Merlin, all optimized for desktop and mobile play.
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Game Category |
Count |
Notable Providers |
Popular Titles |
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Video Slots |
3,500+ |
NetEnt, Pragmatic Play, Play'n GO |
Book of Dead, Starburst, Gonzo's Quest |
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Live Casino |
200+ |
Evolution Gaming, Pragmatic Live |
Live Roulette, Blackjack, Baccarat |
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Table Games |
150+ |
NetEnt, Microgaming |
European Roulette, Blackjack Multihand |
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Progressive Jackpots |
50+ |
Microgaming, Red Tiger |
Mega Moolah, Divine Fortune |
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New Games |
Weekly additions |
Various |
Check promotions page |
Live Casino
Live casino games stream from professional studios with real dealers managing roulette wheels, blackjack shoes, and baccarat tables. Evolution Gaming powers most live dealer options, including Lightning Roulette, Infinite Blackjack, and Dream Catcher. The live lobby operates 24/7 with betting limits from £0.50 to £10,000 per hand, accommodating casual players and high rollers.
Jackpot Details
Progressive jackpot slots like Mega Moolah and Divine Fortune pool prize funds across multiple casinos, creating multimillion-pound payouts. Every spin contributes to the growing jackpot total until one lucky player triggers the big win. The casino adds new games weekly, with fresh releases highlighted in a dedicated section on the homepage.
Software Providers
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Software Provider |
Main Game Features |
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NetEnt |
Branded slots, expanding wilds, high-RTP mechanics |
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Microgaming |
Progressive jackpots, classic slot formats |
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Pragmatic Play |
Bonus buys, multipliers, frequent new releases |
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Play’n GO |
Grid slots, cascading reels, feature-heavy gameplay |
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Evolution Gaming |
Live dealer tables, game shows, HD streaming |
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Red Tiger |
Daily drops, timed jackpots, bonus modifiers |
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Yggdrasil |
Innovative mechanics, split symbols, unique layouts |
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Quickspin |
High-volatility slots, expanding symbols, free spin rounds |
Mobile Gaming Experience
The mobile platform runs entirely through your smartphone or tablet browser without requiring any app download. Navigate to 21casino.com from Safari, Chrome, or any mobile browser, and the site automatically adapts to your screen size.
The mobile game selection mirrors the desktop library, with all 5,000+ titles accessible on iOS and Android devices. Video slots load within seconds over 4G or Wi-Fi connections, while live casino streams maintain smooth video quality on modern devices.
Website Optimization
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Touch controls replace mouse clicks for betting and game settings
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Simplified interfaces for quick bet adjustments
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Swipe gestures for navigating the game lobby
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One-tap access to deposits and withdrawals
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Account sync across devices with balance and bonus status preserved
Battery optimization keeps power consumption reasonable during extended play sessions. The platform prioritizes efficient resource usage over flashy animations, extending your gameplay time between charges. Game loading speeds match desktop performance when using stable internet connections.
Payment Methods and Banking for UK Players
The cashier supports 15+ deposit and withdrawal methods covering credit cards, e-wallets, prepaid vouchers, and bank transfers. Visa and Mastercard deposits process instantly, letting you start playing within seconds of approval. E-wallet options like PayPal, Skrill, and Neteller also credit your account immediately, with the added benefit of faster withdrawals compared to card methods.
Payment Methods
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Payment Method |
Deposit Time |
Withdrawal Time |
Min Deposit |
Min Withdrawal |
Fees |
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Visa/Mastercard |
Instant |
3-5 business days |
£10 |
£20 |
None |
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PayPal |
Instant |
24-48 hours |
£10 |
£20 |
None |
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Skrill |
Instant |
24-48 hours |
£10 |
£20 |
None |
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Neteller |
Instant |
24-48 hours |
£10 |
£20 |
None |
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Paysafecard |
Instant |
Not available |
£10 |
N/A |
None |
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Bank Transfer |
1-3 business days |
3-5 business days |
£10 |
£20 |
None |
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Trustly |
Instant |
24 hours |
£10 |
£20 |
None |
Withdrawals & Processing Speeds
Withdrawal requests undergo security checks before processing, completing within 24-48 hours for e-wallets. Card withdrawals take longer due to banking procedures, arriving within 3-5 business days. The casino doesn't charge withdrawal fees, though your bank or payment provider might apply their own charges.
The minimum deposit sits at £10 across all methods except for bonus-specific promotions that require £15. Minimum withdrawals start at £20, preventing excessive transaction requests for small amounts. Maximum deposit limits vary by method, with card transactions capped at £5,000 per transaction and e-wallets allowing up to £10,000.
License and Security
21 Casino operates under Malta Gaming Authority license number MGA/CRP/237/2013-05, a B2C Gaming Service License covering casino operations across multiple jurisdictions. The MGA enforces strict standards for game fairness, financial segregation, and responsible gambling measures.
The operator, 21 Heads Up Limited, functions under the White Hat Gaming Limited management structure. Corporate headquarters sit at Level 7, The Plaza Business Centre, Bisazza Street, Sliema, SLM 1640, Malta.
Security Options
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SSL encryption secures all data transfers between your device and casino servers
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Encrypted connections confirmed by a padlock icon in the browser
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Login credentials protected from unauthorized access
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Payment transactions secured through additional processor-level encryption
Responsible Gaming Tools
Responsible gaming tools help players control their activity and maintain balanced play. These features are available directly from the account settings and can be adjusted at any time.
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Deposit limits for daily, weekly, or monthly spending
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Session time reminders to track play duration
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Self-exclusion options from 24 hours to permanent closure
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Links to support organizations such as GambleAware, BeGambleAware, and Gamblers Anonymous
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Strict 18+ policy with age verification during registration and withdrawals
Note for UK Players
UK players benefit from additional protections under the UK Gambling Commission's remote gambling regulations, including access to alternative dispute resolution through IBAS (Independent Betting Adjudication Service). The site blocks access from restricted territories automatically, preventing registration from prohibited locations.
Customer Support
The support team operates 24 hours a day, seven days a week through multiple contact channels. Live chat provides the fastest response times, connecting you with a support agent within 2-3 minutes during peak hours. The chat window opens from any page on the site, letting you ask questions without interrupting your gaming session.
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Support Channel |
Availability |
Response Time |
Best For |
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Live Chat |
24/7 |
2-3 minutes |
Urgent issues, quick questions |
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24/7 |
4-6 hours |
Detailed inquiries, documentation |
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Phone |
24/7 |
Immediate |
Complex problems, account issues |
Email support handles more complex queries requiring detailed explanations or attached documentation. The team handles inquiries in English, Swedish, Norwegian, and Finnish, accommodating players across Northern Europe and the UK.
Phone Support
Phone support provides direct access to the customer service team for account-specific assistance. Calling allows agents to review your details in real time and resolve issues without delays caused by email follow-ups.
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Direct phone support at +46812411401
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Agents can access account and verification details during the call
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Suitable for payment issues and urgent account matters
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International calling rates apply based on your provider
Registration and Verification Process
Creating your account takes 3-4 minutes through a straightforward registration form. Follow these steps to get started:
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Click the "Register" or "Sign Up" button in the top right corner of the homepage
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Enter your email address and create a strong password
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Fill in personal details including full name, date of birth, and residential address
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Select your preferred currency (GBP, EUR, USD, SEK, NOK)
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Accept the terms and conditions after reading the responsible gambling policies
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Verify your email address by clicking the link sent to your inbox
The initial registration doesn't require identity verification, letting you deposit and play immediately. Your first withdrawal triggers the KYC (Know Your Customer) verification process. This security measure prevents fraud and ensures compliance with anti-money laundering regulations.
Required verification documents include:
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Government-issued photo ID (passport, driver's license, or national ID card)
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Proof of address dated within the last 90 days (utility bill, bank statement, or council tax bill)
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Payment method verification (photo of credit card showing first 6 and last 4 digits, or e-wallet screenshot)
Upload documents through the secure portal in your account settings under the "Verification" section. The verification team reviews submissions within 24-48 hours, sending email confirmation once approved. Processing times may extend during peak periods or if documents require clarification.
UK players must verify their age and identity before making any deposits, aligning with UKGC regulations. The casino uses third-party age verification services that cross-reference your details with official databases. This process happens automatically during registration for most UK residents.
FAQ
How do I claim the welcome bonus at 21 Casino?
Register a new account, verify your email address, and make your first deposit of at least £15. The 100% match bonus up to £500 credits automatically to your account along with 70 free spins on Book of Dead. No manual activation required.
What is the wagering requirement for the welcome bonus?
You must wager 40 times the combined total of your deposit and bonus amount. For example, deposit £100 and receive a £100 bonus, requiring £8,000 in total wagers (£200 x 40) before withdrawing bonus-related winnings. Keep individual bets at or below £5 during the wagering period.
How long do withdrawals take to process?
E-wallet withdrawals (PayPal, Skrill, Neteller) process within 24-48 hours after approval. Card withdrawals take 3-5 business days, while bank transfers require 3-5 business days. The casino completes security checks before releasing funds, adding up to 24 hours to stated timeframes.
What documents do I need for account verification?
Submit a government-issued photo ID (passport or driver's license), proof of address dated within 90 days (utility bill or bank statement), and payment method verification (card photo or e-wallet screenshot). Upload these through the secure verification portal in your account settings.
Which software providers power the game library?
The casino partners with NetEnt, Microgaming, Pragmatic Play, Play'n GO, Evolution Gaming, Red Tiger, Yggdrasil, and Quickspin. Evolution Gaming handles live dealer games, while the other providers supply video slots, table games, and progressive jackpots.
Can I play on mobile devices?
Yes, access the full game library through your mobile browser without downloading an app. The responsive website works on iOS and Android devices, adapting to your screen size automatically. All features including deposits, withdrawals, and live chat function identically to the desktop version.
Is 21 Casino licensed and safe?
The casino operates under Malta Gaming Authority license MGA/CRP/237/2013-05, ensuring regulated and fair gaming. SSL encryption protects your data during transmission, and the operator segregates player funds from operational capital. UK players receive additional protections under UKGC regulations.
Responsible Gambling Notice
You must be 18 years or older to register and play. Set deposit limits through your account settings to maintain control over your spending. If you experience gambling problems, contact GambleAware at 0808 8020 133 or visit begambleaware.org for free confidential support. Self-exclusion options range from 24 hours to permanent account closure.